System Requirements

To enjoy videos at, you will need a minimum screen resolution of 1024X768 and the following software installed on your computer:

  • Internet Explorer 7.0 or above, Firefox 3.0 or above, Safari 4.1.2 (latest version for Mac 10.4.11 users) or above, or Google Chrome 11.0 or above. (Users of 64-bit Internet Explorer 7, please try a different browser)
  • JavaScript and Cookies must also be enabled.
  • Apple QuickTime 7.5 or above. (Mac Safari users please download QuickTime 7.5.5 or newer to avoid problems with captioning)
  • Microsoft Windows XP SP3, Microsoft Windows Vista, Microsoft Windows 7, Macintosh OSX 10.4.11 or Linux.
  • Windows Media Player version 10 or higher.

In addition, you will need an Internet connection with sufficient bandwidth. Most of our videos will download best with a downstream bandwidth of at least 100Kbps or higher. For some of our larger videos (10mb+) such as our Creative Inspiration titles, we recommend a downstream bandwidth of at least 1,000Kbps or higher for smoothest playback.

You can test your downstream bandwidth at Once there, click on the yellow pyramid on the map (if none of the pyramids are yellow, select one that is closest to your geographic location). This will initiate a speed test. Once complete, your downstream bandwidth is displayed in the “Download” box near the top of your screen.

Tip: If you wait until the entire movie downloads, which is indicated when the play bar at the bottom of the movie turns dark, you can watch it without hiccups or interruptions. Be sure to view some free demo movies to check to see if you’re happy with the speed and performance before you subscribe.